Return Policy

Return & Exchange Policy 

We hope you love your products, but if they’re not quite right, we’re here to help! Please reach out to us at support@driposhop.com.

What you can return or exchange (within 30 days):

  • Items that arrive damaged, broken, or soiled

  • Items received in the wrong size or color

  • Unused, unworn, and unwashed items that don’t meet your expectations

What cannot be returned:

  • Items past the 30-day return window

  • Worn, used, or misused items

  • Sale or promotional items (unless defective)

Color & Image Disclaimer:
Actual product colors may vary slightly from website images due to screen settings, lighting, or production batches. For non-defective items, customers are responsible for return shipping if the issue is due to color or finish preferences.

How to return an item:

  1. Email us at support@driposhop.com with your order number, product name, and reason for return

  2. Our team will respond within 48 hours with a Return Merchandise Authorization (RMA) form and return address

  3. Follow the RMA instructions to return your item and provide a tracking number or return receipt

  4. Once we receive your item, we’ll process your exchange or refund within 48 hours

Return Shipping:

  • Customers usually cover return shipping fees

  • If the return is due to a defect or wrong item, we’ll cover the shipping (photo proof required)

  • We recommend using the most economical registered airmail option and contacting us first for approval

Refund Timing:

  • PayPal: usually within 24 hours

  • Credit Card: typically around 7 days, depending on your bank

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